Most JBATS are shipped directly from us in Sparks,Nv. 89434. If you ordered multiple JBATS in a single order, each JBATS will be shipped togeter and will arrive on the same day. JBATS usually leave the warehouse or the 1 to 2 business days after you place your order. Some JBATS take longer, as noted on the individual JBATS page. Packages to Canada often take significantly longer to clear customs, sometimes longer than a month. We will send a shipment confirmation email when the JBATS actually ships.What are my shipping options?
Different JBATS have different shipping options. You can view shipping methods and costs during checkout before submitting your order. JBATS willAre there any shipping restrictions?
Warranty issues and manufacturer restrictions might prevent us from shipping some products to certain geographical locations. Regardless of the shipping method, some JBATS cannot be shipped to a P.O. Box, an APO address, an FPO address, or a DPO address. Check the Details on any JBATS page to view any shipping restrictions.Can I change my shipping method or address once the order has been placed?
Your order generally cannot be changed after you have placed it.Why is my tracking information incomplete?
It can take up to 48 hours for your tracking information to be generated. If it has been more than 48 hours and you have not received any tracking information, please CONTACT US.My tracking status says Processing. What does that mean?
Processing means that your order is being reviewed and processed by our JBATS or shipping warehouse.
My tracking status says Complete. What does that mean?Can I ship to multiple addresses?
Complete means that your order has shipped (it does not mean that it has been delivered, only that it has been marked as shipped in our system)
Can I ship to multiple addresses?
No. For now, if you'd like to ship to multiple addresses, you will need to place multiple orders. We are hoping to bring this functionality to our customers in the future.